Sales Engineer/Technical Field Support-EMEA (CF-33919238)

Ort: München, Bayern, Deutschland    |  Home office möglich
Gehalt: €40000 - €80000 per annum + Abhängig von Qualifikation
Spezialisierungen: Embedded
Vertragsart: Festanstellung
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Sales Engineer / Technical Field Support (m/w/d) EMEA

Für meinen Kunden, ein Entwickler und Produzent von Smart Glasses und Augmented Reality - Technologien (AR) suche ich derzeit einen Sales Engineer / Technical Field Support (m/w/d) EMEA

Deine Aufgaben:

  • The Sales Engineer, Technical Field Service Support must be an energetic self-starter with a passionate interest in engineering and support of internal and external customers. The function supports customer escalations and technical account management functions needed by the Sales department. Acting as a technical subject-matter expert and escalation point for Vuzix products, services, and device technologies, this individual works with key clients and Vuzix personnel to deliver resolutions in a timely manner and to address advanced technical questions and concerns with the integration, configuration, and use of Vuzix's products within the customer's environment. The Sales Engineer also works with Sales, Marketing, and Executives to provide technical consultation for VIP demonstrations, VIP facility implementations, and ongoing support.

Dein Profil:

Essential Duties and Responsibilities:

  • Apply in-depth technical expertise and problem-solving skills to diagnose and resolve escalated inquiries and problems that customers report. Activities may include engaging with customers, explanation of Android code and features, reviewing logs, testing wireless networking environments, and exercising Android-based devices across software and components.
  • Act as a consultant and knowledge base to guide customers in successfully implementing customer solution with devices. Work includes consulting on custom SDKs, connectivity, speech services, video streaming, sensors, storage, navigation and more.
  • Author articles and/or sample apps to add to our product knowledge base.
  • Attend customer implementations and industry conferences, showcasing how our products can make businesses more productive, collaborative, and innovative; occasional travel for trade shows or customer visits is required.
  • As a customer-facingdomainexpert, workcloselywithothersonfutureproductsandenhancements in ordertoguidenext-generationproductdesignandfeaturepriorities; determinefeasibilityandcustomersatisfactionofproposeditems

Competencies:

  • Written Communication - Read and interpret written information effectively, write clearly and concisely, adapt writing style for different audiences.
  • Verbal Communication - Give focused attention to what others are saying, take time to understand what is being said and respond when appropriate without interrupting, speak clearly and effectively express ideas and opinions, adapt and react professionally in both positive or negative situations.
  • Teamwork & Collaboration - Balance team and individual responsibilities, consider others' views objectively and with openness to changing your own, give and encourage feedback, contribute to a positive team, prioritize team success over personal interests, work effectively across departments toward company goals.
  • Professionalism - Interact with others in a considerate manner, follow through on commitments, react well under pressure and preserve confidentiality, control emotions, and accept responsibility, maintain focus on solutions and treat others with respect and consideration regardless of their status or position.
  • Motivation & Initiative - Demonstrate persistence and ability to adapt to changes in daily workflow and overcome obstacles, ask for and offer help when needed, work independently when required, volunteer readily and look for ways to improve and create successful outcomes, positively contribute to overall work environment.
  • Respect & Integrity - Treat people with respect, work ethically and with honesty and integrity, inspire the trust of others, demonstrate appreciation and sensitivity for cultural differences, help promote inclusion and understanding of the value of diversity, embrace differences and support a harassment-free environment.

Minimum Qualifications:

  • Bachelor's degree required, Master's degree preferred in Software Engineering, Electrical Engineering, Computer Science, Computer Engineering, or a technical field or equivalent practical experience
  • 3 or more years' experience with Kotlin and Java for Android and in configuring the Android Operating System. Familiarity using Android Studio and Android SDK tools.
  • Communicate effectively via written and spoken language; comprehends problems, urgency, and desired outcome in the absence of perfect information; shares information and ideas with others; conscientious listener.
  • Maintain composure and professionalism under high-pressure conditions.
  • Exhibit high regard for teamwork and collaboration.
  • Strong interpersonal and communication skills with the ability to solve problems, adaptable to changing priorities and be a hands-on project participant.
  • Able to speak, read and understand English and German. French and Dutch a plus

Preferred Qualifications:

  • Experience in troubleshooting, implementing, and supporting product lines of Java and/or Android based systems.
  • Previous experience in business-to-business (B2B) sales.
  • Interest in augmented reality, Android development, manufacturing/industrial products, IoT and AI a plus.

Wer wir sind und was wir bieten

Computer Futures ist Spezialist in der Personalberatung:

  • Wir vermitteln Fach- und Führungskräfte in IT-Positionen.
  • Als Personalberater bin ich spezialisiert auf die Vermittlung von Fach- und Führungskräften im Bereich Automatisierungstechnik und Embedded-Systeme.
  • Wenn Sie eine neue berufliche Herausforderung suchen, stehe ich Ihnen mit meinem Service gerne zur Seite.
  • Ich stehe in ständigem Kontakt mit zahlreichen Entscheider/innen in Unternehmen aus der Region München, Augsburg, Ingolstadt und Umgebung.
  • Ihr Vorteil: Durch mich haben Sie einen direkten Draht zum Management und eine bessere Verhandlungsposition.
  • Darüber hinaus unterstütze ich Sie beim Bewerbungsprozess: Gemeinsam sichten wir Ihr Profil, ich stelle Ihnen passende Positionen vor und stehe Ihnen bei Ihren Interviews und den Angebotsverhandlungen zur Seite.

Das Beste: Der Service ist für Sie kostenlos!

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