As registered consulting partners of Salesforce, we recently put together ‘Computer Futures’ guide to securing your dream Salesforce job’ - a Salesforce careers guide offering key insights to help you impress the best employers in the market.
Across the Salesforce ecosystem, Salesforce Consultants jobs are key when it comes to the operation, delivery, and implementation of a cohesive Salesforce strategy.
We decided to offer some advice focusing specifically on the role of a Salesforce Consultant. Whether you’re looking for a contract or permanent role, these four tips will help you to impress your interviewer and land the jobs with the most competitive Salesforce Consultant hourly rate or salary.
1. Previous experience with CRMs is key… so don’t forget to talk about it!
Salesforce Consultants can come from various backgrounds, and essentially your job will require a range of skillsets – with your responsibilities involving those of a Salesforce Developer, Salesforce Tester, and Salesforce Architect. While you won’t be expected to have extensive experience across each area, it’s a good idea to highlight all relevant experience.
So, what does a Salesforce Consultant do? Your role is an advisory one, so you do need a lot of knowledge. However, it can be possible to be a fantastic Salesforce Consultant with little-to-no experience of working in a Salesforce environment. If this is the case though, you’ll need to be able to demonstrate significant experience working on a similar CRM platform, such as Pardot or HubSpot.
If you are lacking in direct Salesforce experience, it would be a good idea to achieve some Salesforce certifications before your interview – there’s so many to choose from and this will demonstrate a willingness to learn more about the platform. Try to pick the most relevant Salesforce Consultant certifications to really wow your interviewer.
2. Salesforce Consultant jobs are highly diverse, so try showing an awareness of wider business objectives
One of the biggest differences between a Salesforce Administrator and a Salesforce Consultant is an appreciation of how Salesforce fits into a company’s larger strategy. As a Salesforce Consultant, you won’t just be implementing features of the platform, you’ll be coming up with solutions that align with wider business goals. So, having a business-focused approach, rather than purely focusing on technical complexities is really important.
Essentially, you need to combine technical expertise with a wider appreciation of the entire functionality of the business – your solutions will enhance processes and maximize resources. If you can demonstrate a clear awareness of this and streamline your thinking to showcase excellent business analysis skills in your Salesforce Consultant interview, then this is a huge advantage. So, make sure you contextualize your technical answers to really show that you’re a well-rounded Salesforce professional.
3. When answering Salesforce Consultant interview questions… communicate clearly!
Your role is an advisory one - so being a good communicator is obviously massively important. You might have all the technical knowledge to completely revolutionize the company you’re working with, but this is no use if you can’t communicate this effectively with your stakeholders.
You could end up having to speak with numerous non-technical stakeholders who are resistant to the change and development that comes with Salesforce implementation. So, it’s probably a good idea to think about your communication approach – how can you get the best results for the company, while at the same time ensuring all stakeholders are happy with the decisions being made? It’s a tough role at times, but the make-up of an outstanding Salesforce Consultant!
Here’s an extra tip to help you out – avoid too much jargon!
One of the most important things to consider is the variety of stakeholders you’ll be communicating with. While you may be working closely with people who share your technical expertise, you’ll also need to communicate with a range of individuals with varying levels of Salesforce knowledge – and you don’t want to make people feel intimidated or unintelligent if they can’t speak your language.
As a Salesforce Consultant, it’s important not to bombard your stakeholders with confusing jargon. This is a pivotal part of your role, so it’s a good idea to consider the language you’re using in your Salesforce Consultant interview. The best approach when it comes to answering Salesforce Consultant interview questions it to talk about technical things in a clear and simple way, this shows tangible evidence of being able to communicate in a way that doesn’t leave anyone confused.
4. Want to land the best rate? Come prepared with Salesforce certifications
Whether you’ve got bags of Salesforce knowledge, or you’re coming in with experience of working on a different CRM, Salesforce consultant certifications are a fantastic way to demonstrate your value. And what’s more, they can really help you land a higher hourly rate or salary than less experienced Salesforce Consultants.
With so many paths to go down, you can tailor your learning to the specific goals you have in mind. Salesforce certifications really do offer a competitive edge when it comes to landing the best Salesforce Consultant jobs. It also doesn’t hurt to increase the number of Trailhead badges you have on your profile either – the more effort you’ve put in to upskilling your knowledge, the more impressive a Salesforce Consultant you are to your employee!
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