One of our key clients has given me the heads up that they are going to be looking for a 1st Line Service Desk Analyst.

Below are the details I have so far:

  • Day Rates - £150-£225
  • Inside IR35
  • 3 days a week on site in Leeds
  • 4 months initially (potential to extend)


  • Customer Service telephone manner - you will be working with a global team
  • Working with a chat facility
  • Analyse problems and solve
  • Escalating problems with Team Manager
  • Setting up access
  • Picking up tickets


  • ServiceNow
  • Office365
  • MFA - Multi-Factor Authentication
  • F5
  • RSA
  • Teams

If you would like to discuss in more details please respond with your most recent CV and I will give you a call to explain more about this client and opportunity!

Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement.

To find out more about Computer Futures please visit

Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales

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