Global leading cloud base CRM technology vendor in Japan that offers cloud base, AI tech customer experience enhancement software solution. With the boom of social distancing and workplace transforming culture, company has continued to grow locally in Japan.
This is a Technical Support position based in Tokyo.
The IT support engineer will be responsible for troubleshooting for customers, educating customers on product knowledge and develop positive relationships with project stakeholders creating a high level of customer satisfaction. The IT support engineer will need to have experience of working with application software and solving software issues for customers, as well as experience with technology such as CRM app, telecom, SaaS.
- Native Japanese language skill.
- Technical support experience on software type solutions.
- Experience working with B2B customers.
- Experience with CRM solutions is a plus.
To find out more about Computer Futures, please visit www.computerfutures.com | Computer Futures についてもっと詳しく知りたい方はこちらへ→ www.computerfutures.com
Award winner of:
The IT and Technology Recruitment Company of the Year by TIARA Awards 2018 | Best Large Company to Work For by TIARA Awards 2021 | Best CSR Initiative by TIARA Awards2019 | Best Workplace by Great Place to Work Institution 2018, 2020 & 2021