This global Business Intelligence platform company is a leading solution in Japan and recognized as one of the fastest growing tools to supporting DX initiatives.

As a highly visible brand, they are looking for experienced Technical Support professionals to troubleshoot and provide support for enterprise clients while adhering to a high level of customer satisfaction - vital to ensuring the successful growth of their client base.

Take the opportunity to be a part of a company that is gaining great recognition both globally and in Japan!

As a senior member of the Technical Support team, you will be working primarily with enterprise customers to assist in the post-sales implementation, configuration, connectivity, and performance.

You will be the a triage member in resolving and troubleshooting issues that impact the performance on the customer-specific environments.

In addition to Native level Japanese and Intermediate English, you should have experience in the following areas:

  • 4+ years of recent Technical Support or similar experience
  • Strong experience and knowledge across at least 2 of the following technologies:
    • SQL / Database / RDBMS / Hadoop
    • Network (TCP/IP)
    • Business Intelligence Tools
    • OS: Linux, Windows
    • Cloud: AWS, GCP, Azure
  • Quick learner: Able to ramp up quickly and understand the products

For more information, please apply or contact Perry Chung on LinkedIn, or by email (p.chung @ as soon as possible.

Computer Futures is part of the larger SThree K.K group

To find out more about Computer Futures, please visit | Computer Futures についてもっと詳しく知りたい方はこちらへ→

Award winner of:

The IT and Technology Recruitment Company of the Year by TIARA Awards 2018 | Best Large Company to Work For by TIARA Awards 2021 | Best CSR Initiative by TIARA Awards2019 | Best Workplace by Great Place to Work Institution 2018, 2020 & 2021

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