Salesforce Service Cloud Developer (CF-33945739)
Salesforce Service Cloud Developer / Service Cloud Engineer
The LEGO Group is looking for Salesforce Service Cloud Developers / Service Cloud Engineers to work on the LEGO.com technology platform as part of their Marketing and Engagement team based in London.
Are you looking for an opportunity to work on challenging Salesforce projects whilst working alongside a top calibre team?
Bring your Salesforce expertise to the forefront where you will have the opportunity to impact the way the LEGO Group services its customers globally.
This is a Hybrid role based in the London Hub near Chancery Lane station.
As Salesforce Service Cloud Developer, you will work in the product engineering team to provide Salesforce Service Cloud capabilities that power our customer service agent's needs.
On a day to day basis, the role will involve:
- Build solutions following best practices
- Design and develop data model, user interface and business logic
- Collaborate and communicate with business teams, product teams, engineering teams & consultants
- Participate in building, troubleshooting and optimising processes
- Provide day to day Service Cloud platform and user support
- Document as-is solutions. Participate in to-be architecture and solution design
Marketing and Engagement are focused on delivering new martech solutions for the LEGO Group that allows business functions to be self-served where possible, providing greater value and experiences to our customers.
Do you have what it takes?
You should be a good communicator and able to work co-operatively in a team environment. Be enthusiastic and proactive in learning the technologies and capabilities of the LEGO Groups existing software. You should have an exceptional eye for detail with a passion for building high quality solutions. You should be self-motivated, positive, self-disciplined, reliable, honest and collaborative. You should have the following skills & experience:
- Experience in Salesforce Service Cloud configuration
- Working with Apex, SOQL, Lightning
- Working knowledge of Salesforce objects and data model
- Environment management, release management, code versioning best practices and deployment methodologies
Join the global LEGO® team
What's in it for you? Here are some of what to expect:
Family Care Leave - We offer enhanced paid leave options for those important times.
Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellness - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based
Colleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
Bonus - We do our best work to succeed together. When goals are reached, you'll be rewarded through our global bonus scheme.
Your workplace - Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model, role eligibility and frequency with you.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.
The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children's Rights.
Build your career brick by brick at the LEGO Group.
Computer Futures is proud to be working with the LEGO Group for Salesforce Recruitment. Apply now and we will be in contact shortly to process your application.
To find out more about Computer Futures please visit www.computerfutures.com
Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales