Service & Infrastructure Analyst

Location: Milton Keynes, England, United Kingdom
Salary: No information
Job Type: Permanent
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Service & Infrastructure Analyst - Milton Keynes

This is an immediate opportunity for a infrastructure analyst to join my market leading technology client.

Role details

  • Title: Service & Infrastructure Analyst
  • Based in Milton Keynes
  • Applications now, and looking for September start.

My client is looking for a Service & Infrastructure Analyst with good knowledge and experience of IT Service Management processes and IT support and implementation skills who can support existing services; deployment of new solutions to all of their clients and members

Reporting into the Services & Infrastructure Manager, you will work as part of the Service Management Team. You must have the ability to handle 1 st and 2 nd line incidents.

You should have an aptitude for working with applications/systems to undertake analysis, diagnosis and

resolution of problems, which may range from straightforward to more complicated IT/system technical

issues. There is also a range of administration duties within this role.

Role requirements:

  • Experience of managing and supporting Windows Infrastructures
  • Experience of supporting hybrid cloud environments
  • At least 2 years managing and supporting server platforms and applications (Active Directory,
  • SQL Server, Oracle DB, Office 365, VMware etc.)
  • Experience of incident and request fulfillment management
  • Knowledge and experience in networking including wireless and VPNs
  • Linux experience - Build and support existing workstations
  • Ability to plan execute basic analysis and/or investigation, with supporting guidance
  • An ability to comprehend complex problems, and deliver simple solution
  • Good communication skills
  • Customer-focused attitude
  • Self-motivated achiever who gains satisfaction from providing excellent customer service

For more information, please get in touch.

To find out more about Computer Futures please visit

Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales

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