Customer Success Executive (Japan Market) (CF-33924705)

American online travel compnay.

They operate a website and mobile apprication, also they offer online hotel researvations and bookings for taranspostaion, travel experiences, and restaurants.

Responsibilities

1. On-boarding new clients
2. To nurture the relationship
3. To ducate the stakeholders to drive adoption
4. To optimise our existing customers to create further cross-sell & upsell opportunities.

Requirements

1. Fluency in written and spoken English and Japanese.
2. Strong organizational skills
3. Excellent sales, negotiation, customer service, nurturing, educating and communications skills
4. Problem-solving skill

Please feel free to contact me Satomi Ohba, if you are interested in hering more about thie role!