Responsibilities

  • Become the subject matter expert in our CRM data.
  • Partner with business team to providing actionable insights that lead to improvements in campaign performance and drive incremental conversions/revenue.
  • Support the ongoing APAC region's monitoring of the CRM system, including ensuring data integration runs smoothly and troubleshooting issues.
  • Perform regular gap analyses on our customer data ecosystem, including implementing best practices and programs to improve data collection.
  • Support cross-functional stakeholders by partnering on KPI selection & measurement, determining incremental value.
  • Proactively identify strategic opportunities & provide recommendations based on ad hoc data mining of CRM ecosystem.
  • Become a thought leader in how to measure our customers' experiences with our brand

Requirements

  • Strong proficiency with databases (Google cloud components, Azure components like Azure kuburnets, Azure Database for PostgreSQL, and Tealium ect.)
  • At least 2 years of relevant experience required.
  • Demonstrated ability to work independently as well as cross functionally with a team to execute tasks and projects and achieve desired results.
  • Business Japanese and English

Computer Futures is part of the larger SThree K.K group

To find out more about Computer Futures, please visit www.computerfutures.com | Computer Futures についてもっと詳しく知りたい方はこちらへ→ www.computerfutures.com

Award winner of:

The IT and Technology Recruitment Company of the Year by TIARA Awards 2018 | Best Large Company to Work For by TIARA Awards 2021 | Best CSR Initiative by TIARA Awards2019 | Best Workplace by Great Place to Work Institution 2018, 2020 & 2021

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