Digital Solution Integration Specialist (CF-33948341)

Location: Tokyo, Japan
Salary: ¥13000000 - ¥16000000 per annum + competitive
Job Type: Permanent
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JOB DESCRIPTION
PositionSummary
We are seeking a solution-oriented, customer-first minded, and hands-on professional to bring digital solutions to our hospital customers. These solutions provide greater access to data and information, seamless clinical media management, enhanced learning and development, and collaboration tools. The Digital Solution Integration Specialist will be responsible for consulting, demonstration, clinicalworkflow blueprinting, user training, and overall digital implementation management. Working closely with Sales and other teams, this position will ensure a smooth and first-class digital onboarding experience for our customers and act as the primary point of contact throughout the onboarding process.

RolesandResponsibilities

*Collaborate with Marketing and Sales teams on digital targeting and planning.

*Demonstrate, promote, and sell digital solutions to key customer personnel at hospitals as a specialist to expand adoption of our digital solutions.

*Facilitate multi-department meetings with customers.

*Ensure the timely implementation of agreements between customer and legal teams.

*Set expectations and gain alignment with customer on onboarding activities and timeline.

*Perform consulting services: clinical workflow analysis, blueprinting, and optimization with the customer and informing technical architecture.

*Coordinate technical implementation activities as the primary customer point of contact.

*Provide user training and prepare customer for first use after installation.

*Support existing accounts for new digital solution releases, upgrades, and other activities.

*Seek out and communicate improvement opportunities with internal stakeholders.

*Develop strong relationships with customer stakeholders, ensuring that they receive the highest individual attention.

Computer Futures is part of the larger SThree K.K group

To find out more about Computer Futures, please visit www.computerfutures.com | Computer Futures についてもっと詳しく知りたい方はこちらへ→ www.computerfutures.com

Award winner of:

Great Place to Work 2019 | Growth Company of the Year by TALint Recruitment Awards 2019 | Best IT & Technology Recruitment Company of the Year by Recruitment International Awards 2018

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