Escalations Specialist, Senior (CF-33827912)
Global IT hard/software vendor
Providing barcode scaner solutions with android mobile computer
Providing a technical support for android mobile computer both hardware and software solutions to the external customers.
Does not directly troubleshoot or solve technical cases, but also collaborating internally with engineering, technical support, Contract Administration, IT and other stakeholders as appropriate.
5~8 years of experience as technical support or TAM
Native Japanese and business English
High communication skills
Android or IOS supporting experience
To find out more about Computer Futures, please visit www.computerfutures.com | Computer Futures についてもっと詳しく知りたい方はこちらへ→ www.computerfutures.com
Award winner of:
Great Place to Work 2019 | Growth Company of the Year by TALint Recruitment Awards 2019 | Best IT & Technology Recruitment Company of the Year by Recruitment International Awards 2018