Executive Technology Support Services, Manager or Specialist (CF-33943060)

Location: Tokyo, Japan
Salary: ¥6000000 - ¥9000000 per annum + competitive
Job Type: Permanent
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OBJECTIVES/PURPOSE

*Delivers support and services to the client and the Board of Directors through a dedicated team and support team; also provides dedicated support for key and Board of Directors meetings.

*Delivers excellence, globalstand, scalability and continuous improvement in respective disciplines, ensuring full customer satisfaction with operation and delivery.

Technical/Functional(Line)Expertise

*Demonstrate solid technical/strong business knowledge, provide significant direction, handle highly complex problems, possess extensive knowledge of policies, standards and procedures, have strong communication and interpersonal skills.

*Manage individual assigned priorities, timelines, schedules, and service objectives.

*Interact regularly with customers to understand their business/anticipate their IT requirements; manage business relationships

*Execute multiple teams, group or service deliverables to ensurequality/adherence to processes, standards, and regulatory requirements

*Contribute to Executive Technology Support Services research, analysis, selection, and implementation of new tools, technologies and/or services.

Leadership(Vision,strategy and business alignment, people management, communication, influencing others, managing change)

*Strong grasp of global service delivery excellence with highly-visible services and support. Service inspired/customer-focuseddelivering a consistent, reliable, world-class experience, connecting internal services with external and internal providers.

*Proven ability to proactively manage through difficult technical backend scenarios in the respective discipline while providing seamless support on the customer side.

*Proven ability to manage through difficult and at times intense scenarios based on "live services" aspect of the role in meeting technologies and executive support functions.

*Ability to manage demand; proven influence in managing currency of the environment while ensuring security and reliability of services.

*Demonstrated experience in customer service led/support centric operations strategies respective services.

*Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.

Computer Futures is part of the larger SThree K.K group

To find out more about Computer Futures, please visit www.computerfutures.com | Computer Futures についてもっと詳しく知りたい方はこちらへ→ www.computerfutures.com

Award winner of:

Great Place to Work 2019 | Growth Company of the Year by TALint Recruitment Awards 2019 | Best IT & Technology Recruitment Company of the Year by Recruitment International Awards 2018

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