One of the biggest cosmetic enterprise
* Become the subject matter expert in our CRM data.
* Partner with business team to providing actionable insights that lead to improvements in campaign performance and drive incremental conversions/revenue.
* Support the ongoing APAC region's monitoring of the CRM system, including ensuring data integration runs smoothly and troubleshooting issues.
* Perform regular gap analyses on our customer data ecosystem, including implementing best practices and programs to improve data collection.
* Support cross-functional stakeholders by partnering on KPI selection & measurement, determining incremental value.
* Proactively identify strategic opportunities & provide recommendations based on ad hoc data mining of CRM ecosystem.
* Become a thought leader in how to measure our customers' experiences with our brand
* Strong proficiency with databases (Google cloud components, Azure components like Azure kuburnets, Azure Database for PostgreSQL, and Tealium)
* 3-5 years of relevant experience required.
* Interpersonal skills (requires diplomacy, tact and a clear, courteous and professional manner)
* Comfortable working with numbers and able to provide a data-driven rationale for new projects.
* Demonstrated ability to work independently as well as cross functionally with a team to execute tasks and projects and achieve desired results.
* Contribute to problem solving skills.
* Ability to maintain confidentiality of sensitive information
* Improving CRM processes
To find out more about Computer Futures, please visit www.computerfutures.com | Computer Futures についてもっと詳しく知りたい方はこちらへ→ www.computerfutures.com
Award winner of:
The IT and Technology Recruitment Company of the Year by TIARA Awards 2018 | Best Large Company to Work For by TIARA Awards 2021 | Best CSR Initiative by TIARA Awards2019 | Best Workplace by Great Place to Work Institution 2018, 2020 & 2021