Throughout the various stages of the technology product's development and operation, the chosen candidate will carry the mantle of accountability and responsibility, overseeing the following key aspects:

* Collaborating closely with markets and therapeutic areas to gain insights into patient pathways, adherence drivers, barriers, and needs, and iteratively refining the solution to cater to those specific requirements.
* Skillfully eliciting and analyzing business requirements through a combination of interviews, workshops, and meticulous documentation.
* Effectively communicating the visionary outlook to developers and testers, employing a diverse range of techniques such as user stories, process flows, wireframes, and mock-ups.
* Assiduously documenting confirmed business processes and successfully implemented product features, which shall serve as a valuable reference point for development and IT operations support.
* Employing adept business process improvement methods to achieve optimization.
* Diligently crafting and reviewing UAT (User Acceptance Testing) scripts, while actively participating in the testing process when the need arises.
* Providing unwavering support and, as necessary, facilitating system demos through inspect and adapt workshops.
* Offering comprehensive training and guidance to end-users regarding the assimilation of new or updated systems and processes.
* Cultivating and maintaining an in-depth understanding of the external market for the Patient Experience platform, ensuring an unwavering focus on continuous technological evolution that consistently surpasses patient and HCP (Healthcare Providers) expectations.

* Enthusiastic about joining a collaborative team that shapes and delivers delightful products/solutions.
* Utilizes empathy and problem-solving skills to assist users in resolving operational challenges, and proposes enhancements.
* Proficient in communicating effectively with stakeholders at various levels, regardless of technical expertise.
* Skilled in working with legal, security, and compliance teams to ensure compliance with necessary regulations and guidelines.
* Familiar with user experience (UX) design concepts and best practices.
* Possesses deep knowledge of technology portfolio and product management within an Agile framework.
* Preferably experienced in the healthcare and life science business domain.
* Preferred experience with digital experience solutions and implementing platforms such as Salesforce HealthCloud for Case Management or CRM.
* Demonstrates a willingness to challenge the status quo and a passion for continuous improvement and innovation. Open to a hands-on approach in wireframe and prototype development, when needed.
* Proven ability to lead virtual teams and collaborate across different geographic regions while appreciating cultural diversity.
* Keeps up-to-date with technology trends and emerging technologies to understand their potential value in the business and operating environment, including trends, competitors, compliance landscape, and regulatory changes.

Computer Futures is part of the larger SThree K.K group

To find out more about Computer Futures, please visit | Computer Futures についてもっと詳しく知りたい方はこちらへ→

Award winner of:

The IT and Technology Recruitment Company of the Year by TIARA Awards 2018 | Best Large Company to Work For by TIARA Awards 2021 | Best CSR Initiative by TIARA Awards2019 | Best Workplace by Great Place to Work Institution 2018, 2020 & 2021

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