Senior Presales Engineer Service Providers

Location: Tokyo, Japan
Salary: ¥15000000 - ¥18000000 per annum + competitive
Job Type: Permanent
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Global leader in the Network Security Vendor market who provides solutions to the world's largest businesses, service providers, governments and consumer brands. Recognized as one of the best companies to work for with innovation at and customer success at the center of everything they do!

  • Collaborate with our sales teams and partners with high-touch presales technical activity with Service Provider customers
  • Understand the customer's business drivers and how to map these to a solution
  • Provide technical leadership in the Requirements Discovery, Solution Development and Solution Proposal stages of the opportunity sales cycle
  • Technically qualify opportunities and POV (Proof of Value) evaluation with end-user accounts and partners
  • Create Security Assessment Reports for end-users post-POV evaluation
  • Perform technical account management and act as an interface with sales account teams and technical staff by monitoring and managing technical issues to conclusion, including any required management escalations required to resolve technical issues
  • Help train distributors and partners to allow them to position, sell and conduct POC
  • In conjunction with sales teams, to achieve and aim to exceed assigned quarterly revenue targets and related Sales Engineer KPI
  • Monitor, assess and report on a continual basis, the competitive situation and market development in the region
  • Present and demo solutions in marketing activities in the region
  • Where required, act as the single point of contact to the customer on all technical issues focusing on customer satisfaction

  • At least 6 to 8 years experience working in technical sales or presales in IT security and networking business
  • Experience in selling to Service Provider customers
  • Strong knowledge of cloud, virtualization, SD-WAN, Layer 7 applications, network security, threat intelligence solutions and landscape. It would be preferred if there are some experiences of dealing with DNS system.
  • Good understanding of TCP IP stack, networking and API call principles
  • Excellent verbal and written communication skills
  • Engaged, positive attitude, ability to prioritize in demanding environment
  • Create solutions that creatively address customer value chain and business requirement
  • Must be comfortable working in a start-up environment where rolling up your sleeves and getting it done attitude are necessary
  • Citizen or permanent resident with local working experience is a must
  • Spoken and written business English is highly preferred

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