This global Business Intelligence platform company is a leading solution in Japan and recognized as one of the fastest growing tools to supporting DX initiatives.
As a highly visible brand, they are looking for experienced Technical Support professionals to troubleshoot and provide support for enterprise clients while adhering to a high level of customer satisfaction - vital to ensuring the successful growth of their client base.
Take the opportunity to be a part of a company that is gaining great recognition both globally and in Japan!
As a senior member of the Technical Support team, you will be working primarily with enterprise customers to assist in the post-sales implementation, configuration, connectivity, and performance.
You will be the a triage member in resolving and troubleshooting issues that impact the performance on the customer-specific environments.
In addition to Native level Japanese and Intermediate English, you should have experience in the following areas:
- 4+ years of recent Technical Support or similar experience
- Strong experience and knowledge across at least 2 of the following technologies:
- SQL / Database / RDBMS / Hadoop
- Network (TCP/IP)
- Business Intelligence Tools
- OS: Linux, Windows
- Cloud: AWS, GCP, Azure
- Quick learner: Able to ramp up quickly and understand the products
For more information, please apply or contact Perry Chung on LinkedIn, or by email (p.chung @ computerfutures.com) as soon as possible.
To find out more about Computer Futures, please visit www.computerfutures.com | Computer Futures についてもっと詳しく知りたい方はこちらへ→ www.computerfutures.com
Award winner of:
The IT and Technology Recruitment Company of the Year by TIARA Awards 2018 | Best Large Company to Work For by TIARA Awards 2021 | Best CSR Initiative by TIARA Awards2019 | Best Workplace by Great Place to Work Institution 2018, 2020 & 2021