Solution Engineer - Phone Solution

Location: Tokyo, Japan
Salary: ¥10000000 - ¥15000000 per annum + competitive
Job Type: Permanent
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As a Solution Engineer, you will be a member of a highly skilled team focused on providing technical pre-sales support to the sales function; providing the customer with technical product and solution focused advice during the pre-sales process.

You should be able to speak Native / Fluent Japanese and Business level English, and possess some experience in the following areas:

  • 5+ years' experience in a customer focused role
  • Experienced in VOIP technology including SIP, RTP, QoS, COS, codecs
  • Knowledge of network troubleshooting and terminology including LAN/WAN, Routers, Firewalls, Switches, PBX deployment, TCP/IP (IPv4), DNS, etc.
  • Networking, IT or telecommunications certification is a plus
  • Experience supporting telecommunications, networking or Software-as-a-Service products
  • Influencing from the Pre-Sales capacity the addition of new customers while retaining and expanding this companies footprint within their existing customers.
  • quota and expectations.

What you will get to do in this role:

  • Diagnoses and troubleshoots all Phone solution issues and assist customers to maintain stable integrated Unified Communication platform.
  • Provides high level technical support to all customers
  • Responsible for training customer administration of the Phone platform
  • Perform lab testing, work with Architecture team
  • Presales Engineering of VOIP solution.

For more information, please apply or contact Daniel Ovenden on LinkedIn or by phone (03-4520-4083) as soon as possible!

In return you will be rewarded with a great salary of up to 15M OTE and an opportunity to progress and grow with this rapidly expanding and exciting company.

To find out more about Computer Futures, please visit www.computerfutures.com
Computer Futures についてもっと詳しく知りたい方はこちらへ→ www.computerfutures.com/ja

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