Solution Engineer

Location: Tokyo, Japan
Salary: ¥10000000 - ¥15000000 per annum + competitive
Job Type: Permanent
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As a Solution Engineer, you will be a member of a highly skilled team focused on providing technical pre-sales support to the sales function; providing the customer with technical product and solution focused advice during the pre-sales process.

You should be able to speak Native / Fluent Japanese and Business level English, and possess some experience in the following areas:

  • 5+ years' experience in a customer focused role
  • Experienced in VOIP technology including SIP, RTP, QoS, COS, codecs
  • Knowledge of network troubleshooting and terminology including LAN/WAN, Routers, Firewalls, Switches, PBX deployment, TCP/IP (IPv4), DNS, etc.
  • Networking, IT or telecommunications certification is a plus
  • Experience supporting telecommunications, networking or Software-as-a-Service products
  • Influencing from the Pre-Sales capacity the addition of new customers while retaining and expanding this companies footprint within their existing customers.
  • quota and expectations.

What you will get to do in this role:

  • Diagnoses and troubleshoots all Phone solution issues and assist customers to maintain stable integrated Unified Communication platform.
  • Provides high level technical support to all customers
  • Responsible for training customer administration of the Phone platform
  • Perform lab testing, work with Architecture team
  • Presales Engineering of VOIP solution.

For more information, please apply or contact Daniel Ovenden on LinkedIn or by phone (03-4520-4083) as soon as possible!

In return you will be rewarded with a great salary of up to 15M OTE and an opportunity to progress and grow with this rapidly expanding and exciting company.

To find out more about Computer Futures, please visit
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