Technical Support (Tier 3) (CF-33873984)

Location: Tokyo, Japan    |  Remote Working Available
Salary: ¥13000000 - ¥15000000 per annum + Competitive
Job Type: Permanent
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As a Technical Support Engineer you will:

- Troubleshoot the client side part of the company's security solution (mainly Windows)
- Be responsible for client-side customer requests under defined SLAs
- Escalate difficult cases as necessary

We are currently looking for a Technical Support Engineer with:

- Experience Working as a Technical Support Engineer or Technical Account Manager
- Experience with Detection and Response (EDR) or Endpoint Cyber Security
- Fluent Japanese and Conversational English Proficiency

Computer Futures is part of the larger SThree K.K group

To find out more about Computer Futures, please visit www.computerfutures.com | Computer Futures についてもっと詳しく知りたい方はこちらへ→ www.computerfutures.com

Award winner of:

Great Place to Work 2019 | Growth Company of the Year by TALint Recruitment Awards 2019 | Best IT & Technology Recruitment Company of the Year by Recruitment International Awards 2018

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