Technical Support

Location: Tokyo, Japan
Salary: ¥7000000 - ¥9000000 per annum + competitive
Job Type: Permanent
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Consistently growing American enterprise BI software vendor is seeking a Technical Support to service customers' troubleshooting issues, and will communicate with the global support team.

The Technical Support will service troubleshooting tickets, replicate and fix problems, and communicate technical problem fixing to customers.

You should be able to speak Native / Fluent Japanese and Basic English (read/write), and possess some experience in the following areas:

  • Technical Support or Technical Account Management (TAM) experience
  • Experience in enterprise software
  • Can communicate with read/write English ability

Joining to be a key member of the Technical Support division, you will work to provide excellent support to customers and continue to grow the business! In return you will be rewarded with an easily visible career promotion path, a great salary 7M-9M, and full training in BI tools.

For more information, please apply or contact Robert Chinnery on LinkedIn, by phone (03-4520-4043), or by email (r.chinnery @ as soon as possible.

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