Global cloud computing software provider that is investing in rapidly growing the Japan office to meet their explosive sales. Work with cutting-edge technology in a major leading cloud computing vendor with an expanding presence in Japan. Develop your career in this international environment.
As a Technical Account Manager (TAM) you will be a member of a highly skilled team focused on resolving technical issues through driving cross-functional teams, ensuring customer issues are clearly identified and resolved effectively. As a TAM, you will be responsible for a defined territory of accounts providing a high-touch support experience to this companies largest and more strategic customers.
You should be able to speak Native / Fluent Japanese and Business level English, and possess some experience in the following areas:
You should have experience in a high-tech environment - preferably in the ITSM area - working at companies with large IT organizations utilizing ITIL best practices in complex, global deployments.
Fundamental understanding of ITSM in large organizations
- Working knowledge or ITIL incident, problem and release management process and procedures
- Experience dealing with technical end-users in support roles
In return you will be rewarded with a great salary of between 10-12M and an opportunity to progress and grow with this company.
For more information, please apply or contact Daniel Ovenden on LinkedIn, by phone (03-4520-4083), or by email () as soon as possible!