Computer Futures

Virtualization Engineer(Citrix / VMWare) - NoVa

Location: Fairfax, Virginia, United States
Salary: US$90 - US$100 per annum + competitive
Job Type: Contract
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Title: Virtualization Engineer (Citrix / VMWare)

Company: This Virtualization Engineer (Citrix Engineer / VMWare Engineer) position is with a client of ours in their Fairfax, VA office! The client deeply cares about their employees, and you will have the chance to learn/work with some of the top professionals in your field.

Role

  • Taking ownership of customer issues reported and seeing problems through to resolution
  • Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
  • Diagnose and troubleshoot technical issues, including account setup and network configuration
  • Ask customers targeted questions to quickly understand the root of the problem
  • Track computer system issues through to resolution, within agreed time limits
  • Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

Requirements

  • 5+ years of IT experience including IT services and support
  • 3-5+ years of Windows Server administration
  • 2+ years of Citrix / VMware / Microsoft virtualization experience
  • Knowledge of network architectures and data communication protocols including: TCP/IP, DNS, DHCP
  • Basic understanding of Firewall, VPN configuration, and switching
  • Industry Relevant Certification (MCITP, MCP, CCA) or ability to achieve one within 90 days
  • Strong multi-tasking and organizational skills. Ability to prioritize simultaneous high visibility customer escalations
  • Experience with Citrix Administration, Xendesktop, XenApp nice to have

Length: 6 Month Contract to Hire

Pay Rate: $100K

Interviews are being set up for the Virtualization Engineer (Citrix Engineer / VMWare Engineer) position in the client's Fairfax, VA location. To be considered for this position you must email your most updated CV and set up a time to speak with me as soon as possible.

If this Virtualization Engineer (Citrix Engineer / VMWare Engineer) position is not the right fit for you but you have a friend that fits the role, please do refer them.

Sthree US is acting as an Employment Business in relation to this vacancy.

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