Support Engineer

Location: Charleston, South Carolina, USA
Salary: Up to US$65000 per annum + competitive
Job Type: Contract
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Title: Support Engineer

Company: This Support Engineer position is with a client of ours in their Charleston, SC office! The client deeply cares about their employees, and you will have the chance to learn/work with some of the top professionals in your field.


  • Administer and troubleshoot VMware, Citrix, and Microsoft virtualization solutions
  • Provide installation support by assisting with upgrades, installing service packs and hotfixes, and resolving service requests
  • Provide phone and remote support to various customers running various virtualization technologies
  • Support and maintain customer-facing virtualized hosting environment
  • Perform installation and configuration of virtualized components under the guidance and supervision of a technical lead
  • Assist on internal and external virtualization operations enhancement, sustainment and support projects
  • Participate in customer-facing projects as part of a delivery team
  • Be willing and able working different shifts (morning/day/evening/night)
  • Participate in on-call rotation


Meets all of the following requirements as a virtualization expert:

    • Five (5) years of hands-on experience withvirtualization projects supporting Military Health Systems, Service Medical components,DoD and Federal government.
      • A BS degree in Engineering, Physics, Network Security, Information Systems or Computer Science can substitute for two (2) years of experience.
    • Direct experience in three (3) of the following four (4) areas:
      • Systems Requirements
      • Operational Requirements
      • Test & Evaluation
      • Training
    • Technical training in Citrix, VMWare and Microsoft virtualization products
    • Certification in any of the virtualization COTS products including but not limited to Citrix CCA, CCEA, CCIA, or CCEE, Microsoft MCTS, or VMware VCP
    • Recognized expert who has demonstrated industry and public service leadership in virtualization technologies including COTS products available from Microsoft, Citrix, and VMware.
    • Proven ability to troubleshoot technology problems effectively via phone and remote access communications and technologies

Length: 6 Month Contract to Hire

Pay Rate: 65K Salary

Interviews are being set up for the Support Engineer position in the client's Charleston, SC office. To be considered for this position you must email your most updated CV and set up a time to speak with me as soon as possible.

If this Support Engineer position is not the right fit for you but you have a friend that fits the role, please do refer them.

Sthree US is acting as an Employment Business in relation to this vacancy.

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