Technical Support Consultant (CF-34052872)

A unique approach to market, this company provides a Data Integration Platform capable of solving large-scale and complex computing problems. Focusing on a strong customer success and experience, this company has grown rapidly through word-of-mouth and is working with several Fortune 500 leaders across Telecommunications, Automotive, Consumer Goods, Banking, and more.

Please see some of the unique features of this company:
* Flat Team - No Managers or Directors - everyone is the same level
* International - Opportunities to attend global events and training at HQs for 1-2 months
* Technology Driven - Great chance to learn new technologies and work with cutting edge platforms and solutions
* Supportive Team - A friendly and easy to work environment
* Ownership - You are in control of your own day and goals

Take this opportunity to join a highly collaborative and supportive team.

As the Technical Support Consultant, you will join the international team to support both clients in Japan and globally when needed. This role will involve a combination of Technical Support, Technical Consulting, and Customer Success Management.

Providing customers with consulting and support at a Technology, Project, and Strategic level, you will be working closely with both internal and external stakeholders at all levels and technical literacy.

A flexible career path, you will also be provided the chance to build your career to your own strengths in both approach to supporting customers and technology.

Responsibilities:

• Make the customer successful
• Understanding and continual learning of cutting-edge technology
• Work closely with software developers, field consultants, and other members of the team internally to ensure the success of customers
• Educate and build course material to for both internal and external stakeholders
• Engage and work with international team members

What you need:

In addition to Fluent Japanese (JLPTN1) and Business English, the following are highly advantageous:

• 5+ Years in technical mentoring, training, or consulting.
• Great communication abilities: Both with internal and external stakeholders.
• Proactive to learn and study new technologies.
• Experience programming or scripting in any procedural or object-oriented languages: C, C++, Cobol, Java
• Database technologies are a plus.
• PhD or Academic research experience is a plus.

For more information please contact Perry Chung directly at p.chung @ computerfutures.com or on LinkedIn.