Virtualization Engineer(Citrix / VMWare) - NoVa
Title: Virtualization Engineer (Citrix / VMWare)
Company: This Virtualization Engineer (Citrix Engineer / VMWare Engineer) position is with a client of ours in their Fairfax, VA office! The client deeply cares about their employees, and you will have the chance to learn/work with some of the top professionals in your field.
- Taking ownership of customer issues reported and seeing problems through to resolution
- Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Diagnose and troubleshoot technical issues, including account setup and network configuration
- Ask customers targeted questions to quickly understand the root of the problem
- Track computer system issues through to resolution, within agreed time limits
- Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue
- Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
- 5+ years of IT experience including IT services and support
- 3-5+ years of Windows Server administration
- 2+ years of Citrix / VMware / Microsoft virtualization experience
- Knowledge of network architectures and data communication protocols including: TCP/IP, DNS, DHCP
- Basic understanding of Firewall, VPN configuration, and switching
- Industry Relevant Certification (MCITP, MCP, CCA) or ability to achieve one within 90 days
- Strong multi-tasking and organizational skills. Ability to prioritize simultaneous high visibility customer escalations
- Experience with Citrix Administration, Xendesktop, XenApp nice to have
Length: 6 Month Contract to Hire
Pay Rate: $100K
Interviews are being set up for the Virtualization Engineer (Citrix Engineer / VMWare Engineer) position in the client's Fairfax, VA location. To be considered for this position you must email your most updated CV and set up a time to speak with me as soon as possible.
If this Virtualization Engineer (Citrix Engineer / VMWare Engineer) position is not the right fit for you but you have a friend that fits the role, please do refer them.
Sthree US is acting as an Employment Business in relation to this vacancy.