Workday - BSA II - Finance Product Technology (CF-33890163)

Location: San Ramon, California, United States    |  Remote Working Available
Salary: competitive
Job Type: Contract
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The Business Systems Analyst II is responsible for production support and maintenance of our global enterprise applications.

They work with the business, technical staff, department team members, and vendors (Workday and others) to triage and resolve reported production issues/updates. They will work assigned support tickets to gather business requirements, understand business processes, and provide resolutions that align with the business needs.

They support many aspects of delivery inclusive of analysis, requirements, design, configuration, testing, deployment and support.


  1. Establish and maintain product and business expertise of assigned areas
  2. Respond to all incoming requests in a timely manner, ensuring that all issues/requests logged in the appropriate system and/or resolved
  3. Replicate reported issues, document, and initiate/maintain cases with Workday for Workday owned issues
  4. Provide elevated support for reported critical Severity 1 issues
  5. Perform impact analysis, document, test, and communicate Workday delivered Weekly and Semi-Annual releases
  6. Review, analyze business requests, formulating system solutions to meet business objectives
  7. Lead requirements definition and documentation by working directly with business partners
  8. Work with technical teams as needed to assess impacts to systems and business processes resulting from proposed changes or issues
  9. Partner with technical staff and vendors to ensure that the technical components of solutions are understood and properly accounted for (e.g. integrations, extensions, etc.) w/in the overall solution
  10. Perform design and configuration efforts related to enterprise applications
  11. Lead or support preparation and execution of testing efforts
  12. Support deployment and migration efforts
  13. Perform ongoing system administration and support for assigned enterprise systems
  14. Represents the team in communications with IT, training, reporting, leadership and vendors to ensure all groups are informed.


  • BA /BS degree in Computer Science, Information Systems, Business or equivalent
  • 4+ years of experience gathering functional requirements, preparing documentation, configuring applications and providing system support of large ERP applications
  • 2+ years of experience with implementing and supporting one or more of the following areas is required: Workday Payroll, Time Tracking and/or Absence (Time Off).
    • Expert knowledge of US Multi State Payroll (Required)
    • Expert Knowledge of Canadian Payroll (Preferred)
  • Proficient in Workday Report Writing or similar tool.
  • Experience with multi-national organizations and systems preferred
  • Working knowledge of various System Development Life Cycle methodologies (e.g. agile, iterative, waterfall, etc.)
  • Strong analytical and problem-solving skills
  • Strong organizational and time management skills.
  • Exceptional verbal and written communication skills.
  • An ability to establish and maintain strong customer relationships
  • Familiarity with project management processes and concepts.
  • Thorough knowledge of and demonstrated skills in use of software such as MS Word, Excel, PowerPoint, Visio, Smartsheets, etc.

EOE Statement: Specialist Staffing Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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