Senior Manager - Systems Engineer

場所: Tokyo, Japan
給与: ¥15000000 - ¥20000000 per annum + competitive
雇用形態: 正社員

Manages pre-sales field technical sales team members.

Develops detailed customer installation and/or system integration plans. Directs the deployment of specialist resources into accounts to identify and support qualified opportunities. Provides/oversees pre-sales technical support in sales presentations and product demonstrations.

Principal Responsibilities:

  • Directs the efforts of others in the achievement of the strategic and operational objectives of the group.
  • Manages the hiring, staffing and maintaining of a diverse and effective workforce.
  • Responsible for career development/planning, performance and pay discussions of team members.
  • Develops and executes sales engineering and/or complex specialist selling strategies and identifies opportunities for process improvements.
  • Provides technical expertise to sales organization in selecting, implementing and developing competitive product and services applications and solutions.
  • Coordinates with account management resources to make customer calls and presentations as well as participate in bid and walk-through meetings with the customer as necessary.
  • Ensures proposed solution meets the technical and business needs of the customer.
  • Estimates overall solution performance, and price for budgetary estimates.
  • Serves as thought leader and company subject matter expert on specific technical projects with customers.
  • May provide product and service feasibility analysis in support of sales efforts with sales representatives.
  • May publish technical articles regarding specific applications

Principal Responsibilities:

  • Manages Sales Engineering individual contributors focused on larger or more complex accounts or Specialists deployed on larger or more complex opportunities.
  • May manage junior managers
  • Establishes operational objectives for team(s)
  • Sets focus and direction for sales engineers and/or product specialists aligned to industry vertical or business
  • Drives focus with cross-business and cross-functional resources
  • Drives business process improvement efforts
  • Understands complexities of the environment and works within Dell Technologies to solve complex business issues
  • Collaborates with other functions to resolve escalations/customer issues quickly
  • Consults with customer's technical management


  • Excellent ability to apply advanced concepts in the technical engineering field to practical business problems
  • Advanced ability to communicate technical concepts, architectures and designs, program strategies, and tactics clearly
  • Advanced negotiation skills and the ability to establish mutually beneficial program commitments and expectations with customers
  • Advanced presentation skills
  • Advanced level of solutions and technical knowledge
  • Strong understanding of customer/industry climate
  • Strong level of solutions and technical knowledge
  • Ability to navigate across the functional areas of a service level to drive business process improvements across multiple accounts driving the strategy

Education and Experience

  • Typically 12+ years of relevant experience
  • Typically requires 4+ years managerial/leadership experience

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