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PSA Administrator

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Location Chicago, Illinois Salary US$65 - US$70 per hour + competitive
Sector ERP & CRM Type Contract

Title: Administrator

Company: This Administrator position is with a client of ours in their downtown Chicago office! The client deeply cares about their employees, and you will have the chance to learn/work with some of the top professionals in your field.

Role

You would be tasked with supporting users on the companies PSA tool (will be trained on Kimble). You will be doing heavy configuration work, fielding users requests, support issues, providing training, as well as looking at the larger picture & determine common issues, themes, etc. to help create solutions to make sure they are using the tool to best capabilities.

Requirements

  • Kimble experience is ideal, but open to financial force, salesforce, workday, other PSA's
  • PSA
  • Configuration experience
  • Support experience - experience speaking with users and helping them to solve issues, troubleshoot, and delegate issues they can't fix to other people
  • Identifying themes in issues and putting together actions to fix them
  • Training people

Length: 6 Month C2H

Pay Rate: $65-70/hr

Interviews are being set up for the Administrator position in the client's downtown Chicago office. To be considered for this position you must email your most updated CV and set up a time to speak with me as soon as possible.

If this Administrator position is not the right fit for you but you have a friend that fits the role, please do refer them.

Sthree US is acting as an Employment Business in relation to this vacancy.